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Published By: Juniper Networks     Published Date: Jul 31, 2019
As the number and severity of cyberattacks continue to grow with no end in sight, cybersecurity teams are implementing new tools and processes to combat these emerging threats. However, the oneoverriding requirement for meeting this challenge is improved speed. Whether it’s speed of detection, speed of remediation or other processes that now need to be completed faster, the ability to do things quickly is key to effective cybersecurity. The reason why speed is essential is simple: As the dwell time for malware increases, the lateral spread of an attack broadens, the number of potentially breached files expands, and the difficulty in remediating the threat increases. And the stealthy nature of many of the newer threats makes finding them faster?before they become harder to detect?a critical focus in reducing the impact of an intrusion. These requirements make it essential that security operations centers (SOCs) can complete their activities far more quickly, both now and moving forwa
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application management, application performance, network infrastructure, network management, network security
    
Juniper Networks
Published By: Juniper Networks     Published Date: Jul 31, 2019
The Security Operations Center (SOC) is the first line of defense against cyber attacks. They are charged with defending the business against the many new and more virulent attacks that occur all day, every day. And the pressure on the SOC is increasing. Their work is more important, as the cost of data breaches are now substantial. The Ponemon Institute’s “2017 Cost of Data Breach Study” says the average cost of an incursion is $3.62 million. The study also says larger breaches are occurring, with the average breach impacting more than 24,000 records. And with new regulations such as the EU’s General Data Protection Requirement (GDPR) putting stiff financial penalties on breaches of personal data, the cost of a breach can have material impact on the financial results of the firm. This trend toward increasingly onerous statutory demands will continue, as the U.S. is now considering the Data Privacy Act, which will bring more scrutiny and accompanying penalties for breaches involving
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application management, application performance, network infrastructure, network management, network security
    
Juniper Networks
Published By: NTT Ltd.     Published Date: Aug 05, 2019
VMware provides IT organizations a path to digital transformation, delivering consistent infrastructure and consistent operations across data centers and public clouds to accelerate application speed and agility for business innovation and growth.
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NTT Ltd.
Published By: Group M_IBM Q3'19     Published Date: Jul 01, 2019
This white paper considers the pressures that enterprises face as the volume, variety, and velocity of relevant data mount and the time to insight seems unacceptably long. Most IT environments seeking to leverage statistical data in a useful way for analysis that can power decision making must glean that data from many sources, put it together in a relational database that requires special configuration and tuning, and only then make it available for data scientists to build models that are useful for business analysts. The complexity of all this is further compounded by the need to collect and analyze data that may reside in a classic datacenter on the premises as well as in private and public cloud systems. This need demands that the configuration support a hybrid cloud environment. After describing these issues, we consider the usefulness of a purpose-built database system that can accelerate access to and management of relevant data and is designed to deliver high performance for t
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Group M_IBM Q3'19
Published By: Infinidat EMEA     Published Date: May 14, 2019
Reinventing Data Centers at Petabyte Scale to Enable Competitive Advantage
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Infinidat EMEA
Published By: Infinidat EMEA     Published Date: May 14, 2019
Data continues to grow at an astounding pace? As a result, data center space is becoming more scarce, as more arrays are acquired to store all of this data. Along with this data taking up space, it is also utilizing a great deal of power and cooling. In fact, the average data center in the U.S. uses approximately 34,000 kW of electricity each year, costing $180,000 in annual energy costs. As Infinidat set out to revolutionize the storage industry, one of our goals was to help consumers of storage build a more sustainable infrastructure that would be not only better for the environment, but also help them to save money as well. All of our patents come together to form InfiniBox, a storage solution that does just this.
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Infinidat EMEA
Published By: Flexential     Published Date: Jul 17, 2019
By 2020, there will be 50 billion devices producing 600Zb of data, driving enterprises to assess their IT infrastructures to keep pace with unprecedented data processing demands. Is your business ready to handle this data explosion? In this on-demand webinar, you’ll hear Tim Parker, Vice President of Network Services at Flexential, and Craig Matsumoto, Senior Analyst of Data Center Services at 451 Research, discuss the evolution of data – and how enterprises are processing and creating it. Download now to hear Parker and Matsumoto examine how edge computing solutions are meeting the latency demands of an increasingly digitized world.
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Flexential
Published By: Flexential     Published Date: Jul 17, 2019
The hybrid cloud has arrived for the enterprise, but it comes with a complication: the speed of light. Between the cloud and the end user (including IoT devices that count as ‘users’), there is an emerging need for an intermediate environment that can satisfy real-time compute requirements without incurring the latency of reaching all the way to the cloud. ‘Edge compute’ is the phrase used to describe what covers this middle ground, but the optimal location for edge compute resources remains open to question.
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Flexential
Published By: Flexential     Published Date: Jul 17, 2019
In a data environment that’s become increasingly centralized by public cloud services, the “edge” is emerging as a critical solution for reducing latency for network-based services. Consumption habits of services and the need for analytics are shifting beyond core population centers, becoming local and even hyper-local within a region or city. As the online population continues to grow and new services emerge, the ability to handle data traffic securely – close to the customer or application – will become a common pattern for the new service evolution.
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Flexential
Published By: Dell EMC     Published Date: Aug 01, 2019
In the Principled Technologies datacenter, we tested the All-Flash Dell EMC SC5020 storage array and the HPE Nimble Storage AF5000 array to see how well they performed while handling two workloads at once. The Dell EMC array handled transactional database workloads and data mart imports better than the HPE solution without sacrificing performance. Download this whitepaper from Dell and Intel® to learn more.
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Dell EMC
Published By: Dell EMC     Published Date: Aug 01, 2019
Greater performance, agility and security are the new imperatives of the modern data center, and according to the Edison Group, Dell EMC PowerEdge servers outperform HPE servers. PowerEdge servers ? with Intel® Xeon® Scalable processors ? have customer-centric innovation that is better able to meet the advance demands of IT Transformation, today and tomorrow. Download this infographic to learn the 5 reasons why.
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Dell EMC
Published By: Dell EMC     Published Date: Aug 01, 2019
Pursuing agility to truly impact business transformation requires embracing date center modernization as a core competency. Crucial to this is having the most up-to-date IT instructure to support the scale and complexity of a changing technology landscape. Companies must embrace this imperative by adopting software-defined data center principles, embracing modernization, and automating their IT management processes. Those that do will propel business innovation and deliver superior customer experiences with fast, secure, and reliable business technology. Download this whitepaper from Dell and Intel® to learn more.
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Dell EMC
Published By: Apptio     Published Date: Jul 16, 2019
In this brief, we’ll share peer-tested best practices for building and managing a strategic plan that elevates IT from a cost-center into an innovation-driver. Download the business brief to learn: - 10 essential KPIs for your IT strategic plan - The benefits of using these specific KPIs in your strategic planning process - How to eliminate the disconnect between IT strategy and execution - Best practices to drive strategic alignment across IT & finance
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Apptio
Published By: Five9     Published Date: Aug 01, 2019
It’s become abundantly clear that the cloud is no longer the future— but the new normal. Enterprises rely on cloud computing for web-based meetings, email, file sharing, and more every day to reduce costs and administrative burdens while enhancing productivity. With the wealth of benefits to be gained by moving to the cloud—including speed of deployment, cost-efficiencies, and easy scaling—it’s no wonder the shift toward all things virtual has been so pervasive and swift. What’s more, as the cloud has matured, the potential drawbacks that once made enterprises hesitant to make the move are disappearing. Security is now robust, application integration happens with ease, and reliability is a given, not a question mark. So now that the cloud has become not just viable, but essential, to stay competitive in a rapidly changing world, it’s time to explore how the cloud can significantly improve your contact center operations and guest experiences. This paper will provide one compelling r
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Five9
Published By: Five9     Published Date: Aug 01, 2019
Today’s hospitality professionals compete on customer experience and this trend will define the shape and scope of contact centers well into the next decade. To deliver the level of seamless experiences that customers expect, contact centers will need to harness all the advantages technology can offer – specifically, the cloud – to create an “intelligent cloud contact center” that utilizes machine learning and real-time data analysis. So, step one is to move your contact center to the cloud. ASAP. Once you are operating a cloud contact center, the next step is to start leveraging everything this enables you to do. This is where the “Intelligent Cloud Contact Center” comes into play.”
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Five9
Published By: Five9     Published Date: Aug 01, 2019
Cloud contact center has been a hot topic in the industry for some time, but moving your enterprise contact center to the cloud is no small decision. We understand that migrating your contact center is not something to jump into without considerable due diligence.
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Five9
Published By: ttec     Published Date: Jul 24, 2019
Omnichannel is one of those words everyone uses, but few use correctly. It’s not another word for multichannel. It’s a different state of existence. In our experience, multichannel is the ability to interact with customers across many different channels, but not necessarily in a cohesive fashion. As new channels become available, they are “bolted on” to existing customer experience infrastructure such as CRM or customer support systems. Too frequently, the management of these channels becomes siloed (web versus in-store sales, for example). The effect of this from the customer experience standpoint can be disjointed and jarring. For example, the resolution of an issue following a customer conversation with an associate in the contact center may not be reflected when the customer goes online or into a store. Yet the ability to offer multichannel service experience is table stakes for today’s business. If you’re not available in the channels where customers want you to be, you cease to b
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ttec
Published By: ttec     Published Date: Jul 24, 2019
One of the most significant areas of opportunity for contact center leaders to cut costs is to leverage customer service bots to deflect calls. But today’s consumers have little patience for conversational bots that can’t understand what they’re saying or don’t know how to provide an accurate answer.
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ttec
Published By: ttec     Published Date: Jul 24, 2019
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centers and staff to provide support? The answer is, yes. READ THIS PAPER TO: Examine the strategic role of the contact center to deliver differentiated customer experiences while driving increased revenues and cost savings. Learn essential strategies for promoting associate productivity and satisfaction. Leverage cross-sell and up-sell opportunities that benefit the customer. Share lessons learned from EnergyAustralia’s experience.
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ttec
Published By: Juniper Networks     Published Date: Jul 29, 2019
Get the Secrets to Designing a Resilient, Secure Campus Network. Download our 2019 buyer's guide to learn more. It’s challenging to design, deploy, and manage a campus network. Adding to this, aging equipment can slow your network down and hinder your ability to advance IT innovations that help keep your business competitive. What's more, the proliferation of devices and IoT sensors can expose your network to cyberattacks and other security threats. Our 2019 Buyer’s Guide can help you modernize your campus network, reducing OpEx while delivering a richer, more reliable user experience. Learn about the key trends and challenges that shape your campus network design and the essential considerations that should influence your selection process.
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multiprotocol label switching (mpls), switching, ethernet network services, data center design, data center management
    
Juniper Networks
Published By: Juniper Networks     Published Date: Jul 31, 2019
When data center architecture extends beyond even moderate amounts of sophistication and complexity, it becomes a daunting challenge for operators to understand what is going on by relying on common tools and processes alone. Read this eGuide for five recommendations that can help you make sense of your data.
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cloud providers, cloud provisioning, cloud services, data centre, data centre provider
    
Juniper Networks
Published By: Juniper Networks     Published Date: Jul 31, 2019
As modernized data centers scale up and out, there is a strong potential for growing complexity as well. IT teams need to be vigilant in simplifying architectures and operations as the technological landscape changes. While the potential of monitoring and analytics in your data center is huge, to take advantage, you'll need an architecture that can handle shifting traffic patterns. In this expert eGuide, you'll discover three ways of simplifying architectures, and how they can help you reduce complexity, improve workforce efficiency, and ease administration.
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cloud providers, cloud provisioning, cloud services, data centre, data centre provider
    
Juniper Networks
Published By: Juniper Networks     Published Date: Jul 31, 2019
When considering data center security, you will need to decide which security functions need to be deployed and where you want to deploy them. These functions are expected to be implemented wherever a firewall is used. Read our eGuide to find out which security functions to deploy, and where to deploy them, including: • Next-generation firewalls • Intrusion prevention systems • Centralized security management
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cloud providers, cloud provisioning, cloud services, data centre, data centre provider
    
Juniper Networks
Published By: Cohesity     Published Date: Aug 09, 2019
IT organizations everywhere are undergoing significant transformation to keep pace with the needs of their businesses. They’re tasked with consolidating data centers and migrating both workloads and data to the cloud. The transition has been easier for some than others. As hybrid architectures increasingly become the norm, how are enterprises gaining complete visibility, simplifying management, and making use of all of their data—both on-premises and in the cloud? Five enterprises explain how they’ve replaced multiple products that created legacy data silos with Cohesity – a single, hyperconverged softwaredefined platform with native Microsoft Azure integration for simplified secondary data and applications. For them, Cohesity and Azure together boost IT agility while lowering costs, solving critical secondary data challenges from long-term retention, storage tiering, test/dev, disaster recovery and cloud-native backup in a proven hybrid cloud architecture.
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Cohesity
Published By: Genesys     Published Date: Dec 20, 2018
If you are considering the right deployment model for your contact center, economic guidelines can help you choose the solution that is best for your company. Cloud, on-premises or hybrid. Just a few years ago, businesses were still unsure of the viability of moving their contact centers and other critical enterprise systems to the cloud. Since then, with the decrease of cloud costs, and the corresponding increase in security and, the viability and total cost of ownership of cloud deployments are attracting more and more companies. This eBook will cover how different criteria can affect a choice between a cloud or on-premises contact center, including: • The size of your contact center, and business requirements such as customer journey management • The location and quantity of contact centers being managed • The need for scalability, speed of deployment, and maintenance requirements
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Genesys
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