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Published By: ttec     Published Date: Jul 24, 2019
In this e-book, you’ll discover 1. How next-generation cloud technologies such as customer journey mapping platforms and advanced analytics are poised to transform the customer experience. 2. The top operational and technical challenges that next-generation cloud technologies tackle. 3. Examples of how companies can tap into next-gen cloud technologies to elevate the customer experience.
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ttec
Published By: CA Technologies     Published Date: Mar 06, 2015
Le aziende di tutti i tipi utilizzano le API per accedere a database e applicazioni on-premise, consentendo agli sviluppatori di creare app che aumentano la value proposition delle offerte esistenti, creano nuovi flussi di ricavi ed espandono la base di clientela potenziale.
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CA Technologies
Published By: CA Technologies     Published Date: Mar 06, 2015
En 2007, Apple lance l’iPhone : le premier smartphone voit le jour. Avec son écran tactile et sa capacité à exécuter des applications légères, l’iPhone a révolutionné le marché du téléphone mobile.
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CA Technologies
Published By: CA Technologies     Published Date: Mar 10, 2015
Im Jahr 2007 führte Apple das iPhone ein, das effektiv das erste Smartphone war. Mit seiner Touchscreen-Benutzeroberfläche und der Möglichkeit, schlanke Apps auszuführen, revolutionierte das iPhone den Markt für Mobiltelefone.
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CA Technologies
Published By: CA Technologies     Published Date: Mar 12, 2015
Learn 5 ways to get top mobile app developer talent for your open APIs and see why your organization will benefit from an API portal that allows you to provide a one-stop-shop for registration, documentation, exploration, collaboration, discussion and more.
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mobile app, api, security, web-based, interface
    
CA Technologies
Published By: CA Technologies     Published Date: Jul 16, 2014
This paper provides findings and statistics on users demands and an important list of 5 ways to satisfy both business and user demands for IT Service.
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cloud service management
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
This paper provides findings and statistics on users demands and an important list of 5 ways to satisfy both business and user demands for IT Service.
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cloud service management
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
This paper provides findings and statistics on users demands and an important list of 5 ways to satisfy both business and user demands for IT Service.
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cloud service management
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
This paper provides findings and statistics on users demands and an important list of 5 ways to satisfy both business and user demands for IT Service.
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cloud service management
    
CA Technologies
Published By: CA Technologies     Published Date: Oct 22, 2014
This paper provides findings and statistics on users demands and an important list of 5 ways to satisfy both business and user demands for IT Service.
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cloud service management
    
CA Technologies
Published By: CA Technologies EMEA     Published Date: Oct 18, 2017
OAuth permet à l’utilisateur de déléguer ses droits d’accès à une API, permettant ainsi à un service d’être intégré à un autre pour le compte de cet utilisateur. Ce sont les mêmes fournisseurs du Web social qui ont popularisé le schéma d’exposition d’une API afin de permettre à des développeurs tiers d’enrichir leurs plates-formes qui ont été les premiers à avoir appliqué ces mécanismes de délégation des autorisations. Créé en 2006, le protocole OAuth a permis de standardiser les mécanismes de ce type.
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CA Technologies EMEA
Published By: Aberdeen Group     Published Date: Nov 13, 2015
Aberdeen’s research shows that 90% of Best-in-Class marketers report fueling lead generation efforts with content marketing. What do you need to know to follow this best practice of the Best-in-Class? That’s exactly what this Knowledge Brief is intended to uncover.
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customer acquisition, marketing leads, marketing challenges, marketing messages, contact management, data science, demand generation, email marketing
    
Aberdeen Group
Published By: CA Technologies     Published Date: Jul 14, 2014
No one wants to be forgotten – least of all a presenter. Make sure your audience remembers your message.
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CA Technologies
Published By: Gleanster Research     Published Date: Jul 08, 2014
This Deep Dive will take a closer look at practical strategies and best practices for connecting marketing and sales technologies.
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gleanster, marketing automation, marketing technology, crm, crm technology, crm solutions, lead generation, sales process
    
Gleanster Research
Published By: Gleanster Research     Published Date: Jul 07, 2014
This Deep Dive will take a closer look at practical strategies and best practices for connecting marketing and sales technologies.
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gleanster, marketing automation, marketing technology, crm, crm technology, crm solutions, lead generation, sales process
    
Gleanster Research
Published By: Marketo     Published Date: Jun 04, 2018
Until now, most organizations have built their MarTech stacks piece by piece—adding technologies to meet new needs or test new delivery methods. But with so many applications available and so many competitive gains to be made by using the right combination of technologies, it is increasingly important to have a strategy to connect your stack across marketing and other revenue-driving functions. By harnessing a well-considered MarTech stack, marketers can bring order to the overwhelming volumes of data they collect from online and offline interactions with prospective and existing customers. Better yet, this technology enables you to make those insights actionable, meaning you can make informed decisions. Download this ebook for seven practical steps your organization can take to put together a high-performance MarTech stack.
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Marketo
Published By: Broadsoft     Published Date: May 25, 2017
This eBook is for contact center management and business executives looking for ways to increase the efficiency and productivity of their contact center. • If yours is an existing contact center with infrastructure that has been built up over the years, this eBook provides best practice steps to break down the resulting application silos, unify them, and improve the operational efficiency of your contact center. • If yours is a new contact center and you have the opportunity to build your infrastructure from the ground up using modern technologies, this eBook will provide best practices to prevent building application silos.
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Broadsoft
Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
La contenedorización de aplicaciones es cada vez más popular para las organizaciones como un método para mejorar la velocidad y la eficiencia de su desarrollo. Los contenedores permiten a los desarrolladores empaquetar, enviar y ejecutar fácilmente aplicaciones en forma de contenedor ligero y autosuficiente que puede ejecutarse prácticamente en cualquier lugar, ya que permite una portabilidad instantánea de las aplicaciones. Para comprender mejor el estado de la monitorización de contenedores, hemos encuestado a 100 directivos y hemos identificado las diez tendencias principales en cuanto a contenedores. En este libro electrónico, abordaremos cada una de las tendencias y ofreceremos indicaciones y pasos adecuados para dominar la monitorización del entorno de contenedores.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
Un numero sempre crescente di aziende ricorre alla containerizzazione delle applicazioni per aumentare l'efficienza e la velocità dello sviluppo. Grazie ai container, gli sviluppatori possono inserire in un pacchetto, inviare ed eseguire qualunque applicazione sotto forma di container leggero e autosufficiente, eseguibile praticamente ovunque, per garantire la portabilità istantanea dell'applicazione. Per comprendere più chiaramente lo stato del monitoraggio dei container, abbiamo intervistato 100 executive e identificato i principali trend per i container. In questo eBook viene esaminato ogni singolo trend, quindi vengono forniti indicazioni concrete e passi successivi da compiere per garantire il controllo completo del monitoraggio dell'ambiente container.
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CA Technologies EMEA
Published By: CA Technologies     Published Date: Jun 03, 2015
"Are dev and test constraints holding back your digital transformation? Today, just about all businesses are scrambling to add digital components to their products and services with the hopes of capturing—and maintaining—the interest of an increasingly demanding customer base. As you undergo this digital transformation, your IT teams face tremendous pressure to not only develop innovative new experiences, but do so at an accelerated rate—lest competitors beat you to market with the next big thing. Take a new approach to solving the familiar challenge of doing more with less—and doing it faster than ever before -- remove the constraints holding you back. At its core, Service Virtualization is all about removing constraints within the SDLC by simulating dependent systems, services and behaviors. In order to understand the true depth and breadth of this concept, however, it helps to see how Service Virtualization can be utilized in different development scenarios.
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CA Technologies
Published By: CA Technologies     Published Date: Jun 04, 2015
Are dev and test constraints holding back your digital transformation? Today, just about all businesses are scrambling to add digital components to their products and services with the hopes of capturing—and maintaining—the interest of an increasingly demanding customer base. As you undergo this digital transformation, your IT teams face tremendous pressure to not only develop innovative new experiences, but do so at an accelerated rate—lest competitors beat you to market with the next big thing. Take a new approach to solving the familiar challenge of doing more with less—and doing it faster than ever before -- remove the constraints holding you back. At its core, Service Virtualization is all about removing constraints within the SDLC by simulating dependent systems, services and behaviors. In order to understand the true depth and breadth of this concept, however, it helps to see how Service Virtualization can be utilized in different development scenarios.
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CA Technologies
Published By: HERE Technologies     Published Date: Mar 28, 2019
Rich, real-time location intelligence enables third-party logistics (3PL) companies to deliver pinpoint accuracy and offer superior service, which ultimately means higher volumes, better timelines and more competitive budgets. This ebook looks at seven specific ways in which location data is being used by 3PL companies to enable more accurate fleet routing, precise tracking of vehicles and the ability to meet increasingly demanding customer expectations. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes), HERE can help 3PL companies develop key competitive advantages.
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location data, mapping, here technologies
    
HERE Technologies
Published By: Salesforce     Published Date: Mar 19, 2013
Pull ahead of your competition by learning best practices for incorporating social and mobile technologies. This white paper will explore how you can close more deals and save hours each week by taking advantage of these new technologies.
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crm, social, sales, social media, mobile, emerging technologies, operations, process management
    
Salesforce
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
The pace of change is accelerating. Customer expectations, competitive shifts and regulatory changes are disrupting global markets—and the way you do business. In this fast-paced application economy, software is at the heart of every business, driving every industry. Gone are the days when you could build an application or product and then go years without changing much. To survive the disruptive outside forces lurking around practically every corner, you have to stay on top of your game and a step ahead of competitors. Your peers at other companies are likely facing challenges similar to yours, yet you see them leading the industry by consistently sensing market opportunities and delivering innovative new products. How do they do it? Find out by downloading this whitepaper.
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CA Technologies EMEA
Published By: CA Technologies     Published Date: Nov 02, 2016
No matter where you are on your agility journey, you can transform into a customer-centric, even customer-obsessed organization that produces inspired, sustained innovation and value.
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CA Technologies
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